1. Information about us
Our site and app is operated by You Know (“'we'/ 'us'/ 'our'”). We are a body trading under My Great Life CIC, a social enterprise company number 8475998. Registered office
2. Accessing our site or app
2.1 Access to our site and/or app and on line chat is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable if for any reason our site is unavailable at any time or for any period.
2.2 From time to time, we may restrict access to some parts of our site, or our entire site, to visitors.
2.4 When using our site or app, you must comply with the provisions of our Acceptable Use Policy.
2.5 You are responsible for making all arrangements necessary for you to have access to our site or apps.
2.6 You are also responsible for ensuring that all persons who access our site through your internet connection or our app via your mobile device(s) are aware of these terms, and that they comply with them.
3. Intellectual property rights – uploading / downloading content or materials
3.1 Unless otherwise stated and subject to Condition 3.2, we are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
3.2 Pursuant to Condition 9.2, site users who upload material and content have represented and warranted to: You Know(a) that they own all rights in the material being uploaded or otherwise have the right to submit the material to the website; (b) that the material does not violate or infringe upon the rights of any third party (including, any rights of copyright, trademark, or privacy); and (c) that they agree to defend, indemnify and hold harmless You Know from and against any and all losses, and all claims by third parties, resulting from their breach of any of the foregoing representations or warranties. You Know relies on these representations and warranties and do not accept responsibility to the extent they are inaccurate and user generated content breaches any third party rights.
3.3 You may: (a) view and display the contents of our site using your internet browser; (b) download extracts of the contents of our site to your computer solely for your own personal use and not for any commercial or business purposes whatsoever. You must ensure that if you download any extracts, you also download these Terms and Conditions; and (c) print off a single copy of a page or extract of our solely for your own personal use and not for any commercial or business purposes whatsoever. You must ensure that any printed materials include an acknowledgement of our intellectual property rights in that content.
3.5 Our status (and that of any identified contributors and other third parties) as the authors of material on our site must always be acknowledged.
3.6 You must not use any part of the content / materials on our site or app for commercial purposes without obtaining a licence to do so from us or our licensors.
3.8 The reproduction by whatever means of the whole or any part of any content / materials is strictly forbidden for any commercial or non-tourism related purpose.
3.9 In the event that you utilise any content / materials in a commercial or non-tourism related way that is not allowed by these terms and conditions, we reserve the right to seek damages through legal channels.
3.10 You must satisfy yourself that the use of any content / materials is not obscene, indecent, libellous or unlawful. We make no claim or warranty with regard to your use of content, names, text, people, trademarks or copyright material depicted in any content or material.
3.11 The names and logos identifying our site /app and/or us and our products and services and the products and services of any third parties are either: (a) proprietary marks of VisitScotland or: (b) marks that VisitScotland is licensed to use, (unless otherwise stated and subject to Condition 3.2).
3.12 Nothing in these Terms and Conditions shall confer on you any licence or ownership of such marks or of any other intellectual property right.
4. Reliance on information
Commentary and other materials posted or featured on our site and app are not intended to amount to advice on which absolute reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site or app, or by anyone who may be informed of any of its contents.
5. Our site and app changes regularly
We aim to update our site and app regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
6. Our liability
6.1 The material displayed on our site and app is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we and third parties connected to us hereby expressly exclude: (a) all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity; (b) any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
loss of income or revenue;
loss of business;
loss of profits or contracts;
loss of anticipated savings;
loss of data;
loss of goodwill;
wasted management or office time; and/or
for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
6.2 You agree to defend, indemnify and hold us harmless, our subsidiaries, affiliates, officers, directors, employees and agents from and against all damages, liabilities, claims, damages, costs or expenses (including reasonable legal fees and costs) we incur arising from any use of any content / materials supplied to you
6.3 Paragraphs 6.1 and 6.2 do not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
7. Information about you and your visits to our site or app
These analytics are anonymous and not attributed to individuals but provide analysis of the way visitors use the app which then allows us to review and make improvements to the app. We also use geo-location information in order to provide local content on our app. This geo-location data is anonymous and is only used to provide local content to you. We do not store any geo-location information relating to your use of the app.
8. Transactions concluded through our site or app
Contracts for the supply of goods, service and/or information concluded through our site or app(if any) as a result of visits made by you are governed by the relevant terms and conditions of supply that you are required to agree to prior to completing the relevant purchase and are not our responsibility.
9. Uploading material to our site
9.1 Whenever you make use of a feature that allows you to upload material to our site, or to make contact with other users of our site or app, you must comply with the content standards set out in our Acceptable Use Policy. You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.
9.2 You represent and warrant to You Know: (a) you own all rights in the material being uploaded or otherwise have the right to submit the material to the website; (b) that the material does not violate or infringe upon the rights of any third party (including, any rights of copyright, trademark, or privacy); and (c) you hereby agree to defend, indemnify and hold harmless VisitScotland from and against any and all losses, and all claims by third parties, resulting from your breach of any of the foregoing representations or warranties. VisitScotland rely on these representations and warranties and do not accept responsibility to the extent they are inaccurate and user generated content breaches any third party rights.
9.3 Any material you upload to our site or app will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
9.4 We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site / app.
9.5 We have the right to remove any material or posting you make on our site or app if, in our opinion, such material does not comply with the content standards set out in our Acceptable Use Policy.
10. Viruses, hacking and other offences
10.1 You must not misuse our site or app by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site or app, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
10.2 By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
10.3 We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site/app or to your downloading of any material posted on it, or on any website linked to it.
11. Linking to our site
11.1 You may link to our home page as part of our directory and not automatically. (Please seek information from Laura Fitzgerald, marketing director), provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
11.2 You must not establish a link from any website that is not owned by you.
11.3 Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy and have approval. We raise our funds through our directory and advertising.
11.4 If you wish to make any use of material on our site other than that set out above, please address your request to You Know
12. Links from our site/app
Where our site or app contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
13. Jurisdiction and applicable law
13.1 The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site or app although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.
We reserve the right to refuse access to our site/app to any user at our sole discretion.
If any provision of the Terms and Conditions is judged to be illegal or unenforceable by a court of competent jurisdiction, the remainder of the provisions of the Terms shall continue in full force and effect.
17. Your concerns
Thank you for visiting our site and using our app. Enjoy YouKNow.